Friday, 21 November 2014

Password Reset is here!

After many months of development, a secure password reset tool has been added to webmail. 

When you next login to webmail, you will be asked to enter a mobile phone number. This is used to send you a numeric code to verify the phone. Then if you ever forget your password, you can request a reset by receiving a SMS code to your phone.

Wednesday, 1 October 2014

Beware of domain renewal scam emails sent by 'ICANN'

ICANN, the global domain name coordinator, has raised awareness of a global scamming issue regarding domain renewals.
The latest ‘fashion’ among cybercriminals is sending registrants domain renewal emails, which pretend to be coming from ICANN.
The scam emails are only aimed at misleading the registrants into giving their financial information on the phishing sites they are redirected to from the email notifications.
The Anti-Phishing Working Group (APWG) has managed to outline a few common characteristics of the emails sent by scammers:
  • The scam email encourages the recipient to click on a link to renew the domain online at an attractively low price.
  • The ‘renewal promotion’ email appears to be sent by ICANN. It features ICANN’s branding and logo in the body of the message.
  • The fake renewal page that the email leads to also tries to mimic a page managed by ICANN.
While ICANN has initiated a thorough investigation of this aggressive scam campaign, they recommend that registrants also take steps to protect their personal information.
So, if you receive an email similar to the one described above, you should keep in mind the following notes:
  • Any email that offers domain renewal services from ICANN is NOT authentic, since ICANN does not process domain registrations or collect fees from registrants directly. All domain expiration notifications are sent from us - your hosting provider.
  • You should contact our support team directly for any concerns about the status of your domain name.
  • To help ICANN fight this global scam practice, you can report any scam email received at A copy of the scam email is required for maximum investigation results.

Thursday, 25 September 2014

Patch To Bash Command Interpreter on Linux and Unix systems.

In response to customers inquiring about the latest Linux bash vulnerability known as "ShellShock". We have, as of last night applied the latest available patch to all VPS, Dedicated and Shared hosting servers. We will continue to apply updates as they become available.

Testing for the vulnerability

It is possible to test for this flaw from a shell script on a Linux system using the following command:
env var='() { ignore this;}; echo vulnerable' bash -c /bin/true

An affected version of bash will output “vulnerable”.

Friday, 19 September 2014

The domain backordering service allows you to attempt to re-register a desired domain that is soon to expire, the moment it is brought back to the pool of available domains.

This is a great way for you to try to lay hands on website names that are, first of all, easy to remember and spell, and second – have already a certain search engine credit because of their age.

Backordering a domain (for now, this is only possible for .COM and .NET domains) on our web hosting control panel. Below is an example of how you can backorder an attractive domain with a few clicks in Thexyz control panel.

For the purpose of this tutorial let’s say that you want to register a domain for your new website, which offers spy gadgets.

1. In the Thexyz Web Hosting Control Panel, go to the Domain Backorders section of the Domain Manager:

2. Using the domain search controls, you can refine your search results to get only suggestions you are interested in.

In this example, we have selected to get results for short domains (between 2-6 characters), which feature letters only and words from the dictionary. Also, to narrow down our search, we have specified the keyword ‘spy’ to be featured in the domain. These are all basic requirements for an attractive, keyword-worthy domain name.

3. When ready with the search specifications, just click on the SEARCH button to get a list of all available relevant options:

 4. Take a close look at the available options and select the one that you find most attractive for your site. In our example, the suggestion looks like a great match for our spy gadget site:

 5. When ready with your choice, just click on the Backorder link on the right:

 6. You will be now taken to your Control Panel wallet from where you can place your order for the selected domain. If you do not have credits in your wallet yet, you can refill it from the Wallet section by clicking on the Refill Wallet button on the top right:

Once you manage to get your backordered domain, you will be able to renew it at a regular price.

Please note that placing a backorder does not guarantee that you will register the domain you have requested, Since domain backordering is a first-come-first-served process, we might be unsuccessful in our attempt to register the domain for you.
Also, the deposited amount is non-refundable, so if we do not succeed in registering the domain for you, you could use the funds for another service of your choice.
Thursday, 28 August 2014
As part of our continuing effort to improve the security of your email accounts, we will be making a change to our list of restricted file attachments. Beginning on Monday Sept 15, 2014, we will no longer allow executable (.exe) files inside of compressed (.zip) attachments. Incoming messages containing a restricted file attachment will be rejected and the sender will receive a “bounced” email notification informing them of the restriction. This change will further help to protect your email accounts from malware, specifically emerging threats which may not be detected by our multiple levels of virus detection.
Monday, 25 August 2014

If you are using Thexyz Webmail with your own domain you may have noticed the "Chat" menu item which was recently added. This is a new feature that was added in the spring of 2014. It was originally introduced for users with their own custom webmail site. After some feedback from our users we have decided to open up the chat system to all users with their own domain.

If you do not see chat when you login to webmail it is because you using one of our domains.
Thursday, 21 August 2014

Thexyz now has a new affiliate program that allows users of our service to refer new users to Thexyz. For every new user referred you will be awarded a commission payment of 25% of the sale price.

Every user of Thexyz is already enrolled in the affiliate program, you just need to login via this page. If you do not know your password for the site, you can use the 'reset password' link to reset it.

There are banner ads and html text links available in the affiliate area and if you have any questions about the program do not hesitate to contact the support team.

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