Sunday, 27 November 2011
We would like to shed some information on the service interruptions some of you with servers at our North American Data Center may have experienced lately. Recently we suffered a major network outage with the main reason for the extensive downtime was the fact that the network outage was severe and it took all our efforts and staff to resolve this as soon as humanly possible. We would like to assure you that our administrators and staff did their best to resolve this in a timely manner. We are in constant communication with the Data Center staff and they are also working on monitoring the network so that we can guarantee that does not re-occur. We apologize for any inconvenience caused by this totally unpredictable event, and the disruption of service to our customers accounts on our network. Thank you for your understanding regarding this matter.
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