Monday, 23 November 2015
The password strength requirements for Hosted Email and Hosted Exchange are changing. On January 6, 2016, the Control Panel and Webmail interfaces will begin enforcing new rules when setting or changing a password.
The password rules will now be consistent for both Hosted Email and Hosted Exchange. The new password strength requirements are:
- Must be at least 8 characters long
- Must contain 3 of the following:
- Uppercase letter
- Lowercase letter
- Special character or space
After January 20th, when attempting to set a password that doesn't match these new requirements, an error response will be triggered from the API. You can - and should - update your code to respect the new requirements now. Please refer to the REST or SOAP documentation for error code specifics.
This change will not force any existing users to change their password, regardless of the strength of that password. For that reason, we recommend periodically changing email passwords.
If you have any additional questions, please contact your support team.
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