Friday, 27 May 2011

Thexyz Ad Server 2.2

As we get ready to roll out our new 2.2 version of our adserver platform, we wanted to inform all that we will also be scheduling a maintenance window as we move to our new upgraded server environment. This change-over will likely cause at the most 20 minutes of downtime to our ad server. We will ensure the downtime is kept to minimum and the ads should be back up and running in no time. We will be sending out a mailer and another post once we have decided upon the ideal time to commence the change-over.

Upgraded support services

From looking at the setup of our previous server setup and this one, we have made some changes to way we offer support. Our live chat will be taken offline as it uses too much bandwidth from our server. We will instead rely more on our in-house ticketing system, email support and our forum to provide our first class free support to clients of Thexyz Network.

On top of this, added support is also provided via premium support memberships or one-time payments on this page. Here you can chat live via Yahoo Messenger, MSN, AIM, Skype or allow us to connect directly to your computer via our Remote Assistance Program.

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