Friday, 6 September 2013
The National Security Agency (NSA) and GCHQ action has provoked many Internet users to question when the government can access their data, and under what circumstances. We think this is a good time to reiterate how Thexyz handles customer data.
Our policy is simple: your data is your data. Period. We will not access, transfer or deliver data stored on servers by our customers except in response to a properly issued, lawful order (for example, search warrants, court orders, Foreign Intelligence Surveillance Orders) from a court with appropriate jurisdiction over Thexyz and the data sought.
That means that U.S. authorities can’t issue a warrant to recover data stored by our customers on servers located in the U.K. British officials can’t recover data stored by our customers in the U.S. without the involvement of a U.S. court. By contract and in practice, Thexyz customers have full control over their servers and any data that may be stored on those servers. Thexyz does not have any control of that.
If we are to receive an official, lawful order from authorities for the data of a specific customer. When that happens, you have every assurance that we will fight for our customers and take every possible legal route available to challenge it. Sometimes, however, the courts don’t side in our favor and we must comply.
Transparency is one of our core values at Thexyz, which is why we’re writing this post. In the spirit of transparency, I can tell you that we at Thexyz have never been served with a blanket warrant that requires us to give data owned by more than a few specific customers. If we were served with such a warrant, we would fight it because it would be, by its very nature, overreaching and a violation of our core values.
We want to be as transparent with our customers as possible. That’s one reason we support the Surveillance Transparency Act of 2013 recently introduced by Sen. Al Franken. The bill urges transparency of government surveillance programs and helps Americans hold the government more accountable. The bill seeks to expand and improve ongoing government reporting about programs under the PATRIOT Act and Foreign intelligence Surveillance Act that have been the subject of controversy recently. The bill would also protect the ability of companies like Thexyz to voluntarily disclose information about the data the government requires them to turn over.
Through the Surveillance Transparency Act of 2013, or similar legislation, we can make clear what the NSA and other government agencies are and are not allowed to do with the digital data of law-abiding citizens.
Labels:privacy
Reactions: |
Trending Posts
-
Mailbox rename The latest feature to be added to Thexyz Webmail was requested via our product feedback forums and is now...
-
A recent correction to the way mailbox storage quota is calculated has caused a number of mailboxes reflect a dramatic change in si...
-
The .IE restriction policy has been opened up and now you can register Ireland-targeted domains without the hassle. You no longer ...
-
Enjoy unbelievable discounts on your preferred TLDs, all month long! Simply search for a domain and enter the coupon code at checkout...
-
Included with your account at Thexyz is access to hundreds of free WordPress themes. These can easily be downloaded and installed on your Wo...

Blog Archive
-
►
2018
(8)
- ► April 2018 (4)
- ► March 2018 (1)
- ► February 2018 (1)
- ► January 2018 (2)
-
►
2017
(17)
- ► December 2017 (2)
- ► November 2017 (5)
- ► October 2017 (2)
- ► March 2017 (1)
- ► February 2017 (1)
- ► January 2017 (2)
-
►
2016
(23)
- ► December 2016 (2)
- ► November 2016 (1)
- ► October 2016 (2)
- ► September 2016 (3)
- ► August 2016 (2)
- ► April 2016 (3)
- ► March 2016 (3)
- ► February 2016 (1)
- ► January 2016 (3)
-
►
2015
(34)
- ► December 2015 (2)
- ► November 2015 (4)
- ► August 2015 (2)
- ► April 2015 (6)
- ► February 2015 (2)
- ► January 2015 (4)
-
►
2014
(40)
- ► December 2014 (3)
- ► November 2014 (1)
- ► October 2014 (1)
- ► September 2014 (2)
- ► August 2014 (4)
- ► April 2014 (8)
- ► March 2014 (4)
- ► February 2014 (2)
- ► January 2014 (3)
-
▼
2013
(41)
- ► December 2013 (8)
- ► November 2013 (4)
- ► October 2013 (1)
- ► August 2013 (1)
- ► April 2013 (2)
- ► March 2013 (2)
- ► February 2013 (2)
- ► January 2013 (7)
-
►
2012
(43)
- ► December 2012 (2)
- ► November 2012 (1)
- ► October 2012 (1)
- ► September 2012 (4)
- ► August 2012 (8)
- ► April 2012 (1)
- ► February 2012 (8)
- ► January 2012 (5)
-
►
2011
(69)
- ► December 2011 (5)
- ► November 2011 (11)
- ► October 2011 (6)
- ► September 2011 (7)
- ► August 2011 (6)
- ► April 2011 (6)
- ► March 2011 (6)
- ► February 2011 (3)
- ► January 2011 (2)
-
►
2010
(52)
- ► December 2010 (4)
- ► November 2010 (6)
- ► October 2010 (9)
- ► September 2010 (9)
- ► August 2010 (8)
- ► April 2010 (3)
- ► March 2010 (5)
-
►
2009
(11)
- ► December 2009 (1)
- ► November 2009 (2)
- ► October 2009 (4)
- ► August 2009 (2)
-
►
2008
(2)
- ► December 2008 (1)
- ► November 2008 (1)
-
►
2007
(1)
- ► January 2007 (1)
-
►
2006
(3)
- ► December 2006 (1)
- ► April 2006 (1)

Tags
News
(73)
Web Hosting
(50)
Email
(27)
security
(23)
webmail
(18)
Advertising
(17)
Tutorials
(16)
Thexyz Cloud
(14)
Video
(5)
resellers
(2)
