Sunday, 8 December 2013

Android 4.3 Jelly Bean App Crash Fix

Android 4.3 has been rolled out to quite a few devices this week including Samsung and Nexus phones. Some users of Thexyz Webmail mobile app reported that the app crashed on opening. We took a look into this issue and found a quick and easy fix. You basically just need to clear the app data by following the steps below.

1. Click the Settings icon and then at the top touch More.

2. Select Application Manager under System Manager and find the app.

3. Touch Clear data and Clear cache

Try opening the app again and it should load without any error.

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